The fibre repair team are on site and assessing the damage. We don't have an ETA as yet, but looks likely to be tomorrow earliest.
Posted Sep 28, 2026 - 16:35 BST
Update
We have rerouted services where possible, and continue to work ensuring services are stable. The fibre repair team are enroute to where the break is suspected. ETA is this afternoon. Further updates to follow.
Posted Sep 28, 2026 - 12:12 BST
Identified
One of our main fibre connections has been cut causing service disruption to Bournemouth and surrounding areas. We are waiting for updates from the carrier repair team, and in the meantime attempting to reroute services. Apologies if you are affected. Updates to follow.
Posted Sep 28, 2026 - 11:09 BST
This incident affects: Microwave Broadband and FTTH & FTTP Business.