All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband ? Operational
Fibre Ethernet Broadband ? Operational
xDSL Broadband (ADSL, FTTC, EoFTTC, GEA) ? Operational
FTTH & FTTP Business ? Operational
Core IP Network ? Operational
General ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Core Network Maintenance Aug 18, 22:00 - Aug 19, 00:00 BST
We will be undertaking some routing changes to enhance performance and improve resilience.

No impact is expected however there is a slight chance of a reconvergence which may cause intermittent website access and pages to load more slowly than usual, hence we are carrying the work out during this maintenance window as a precaution and to ensure network stability.

We apologise if you are impacted by these works.

Posted on Aug 4, 10:52 BST
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022
Completed - The scheduled maintenance has been completed.
Aug 2, 13:23 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 10:00 BST
Scheduled - DC06 Datacenter will undergo a full load generator test on the below date.
This will involve simulation of a power failure to the site.
There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out. Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period. However, in the unlikely event of a utility failure during the testing period, the load will already be on the generators and would be returned to mains service at the earliest opportunity.

Jul 25, 12:55 BST
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Completed - The scheduled maintenance has been completed.
Jul 29, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 BST
Scheduled - We will be under going maintenance on one of our core routers in DC06, R24. This will require a reboot. We will migrate traffic away from this router where possible to minimise impact, services traversing DC06 should be considered 'at risk' during the works window. We apologise if you are affected by these works.
Jul 25, 12:59 BST
Jul 28, 2022
Jul 27, 2022

No incidents reported.