All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband ? Operational
Fibre Ethernet Broadband ? Operational
xDSL Broadband (ADSL, FTTC, EoFTTC, GEA) ? Operational
Core IP Network ? Operational
General ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2021

No incidents reported today.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021
Completed - The scheduled maintenance has been completed.
Nov 27, 15:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 07:00 GMT
Scheduled - We would like to inform you that we will be undertaking the servicing of the generator 27/11/2021 at DC06.

There is no planned service impact, this is an advisory note, as there will be reduced resilience to services within and transiting the facility whilst the maintenance is being carried out.

In the unlikely event of a utility failure during the service and testing period, the load will be held by the UPS system as per normal and the generator brought back online.

Specialist Generator contractors will be on site to complete the scheduled maintenance, supervised throughout.
Nov 17, 21:07 GMT
Nov 26, 2021

No incidents reported.

Nov 25, 2021
Completed - The scheduled maintenance has been completed.
Nov 25, 23:41 GMT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 25, 23:40 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 22:00 GMT
Scheduled - We will be performing maintenance on the backhaul links to the St. Catherine's Hill site. This will require some brief interruptions to service during the works window and will affect customers served by St. Catherine's Hill as well as the Ripley and Matchams repeaters. We apologise if you are impacted by this work.

Once the works window is complete if you have no internet access, please power off, and then power on your router. Please do not press the 'reset' button'
Nov 23, 09:14 GMT
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.