Juice Broadband Status

All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational

Fibre Ethernet Broadband Operational

xDSL Broadband (ADSL, FTTC, EoFTTC, GEA) Operational

FTTH & FTTP Business Operational

Core IP Network Operational

General Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Core Network Maintenance Aug 18, 22:00 - Aug 19, 00:00 BST

We will be undertaking some routing changes to enhance performance and improve resilience.

No impact is expected however there is a slight chance of a reconvergence which may cause intermittent website access and pages to load more slowly than usual, hence we are carrying the work out during this maintenance window as a precaution and to ensure network stability.

We apologise if you are impacted by these works.
Posted on Aug 4, 10:52 BST

Past Incidents

Aug 10, 2022

No incidents reported today.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

DC06 Blackout and Generator test

Completed - The scheduled maintenance has been completed.
Aug 2, 13:23 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 10:00 BST

Scheduled - DC06 Datacenter will undergo a full load generator test on the below date.
This will involve simulation of a power failure to the site.
There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out. Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period. However, in the unlikely event of a utility failure during the testing period, the load will already be on the generators and would be returned to mains service at the earliest opportunity.
Jul 25, 12:55 BST

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

DC06 Core router maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 02:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 BST

Scheduled - We will be under going maintenance on one of our core routers in DC06, R24. This will require a reboot. We will migrate traffic away from this router where possible to minimise impact, services traversing DC06 should be considered 'at risk' during the works window. We apologise if you are affected by these works.
Jul 25, 12:59 BST

Jul 28, 2022

Jul 27, 2022

No incidents reported.