All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband ? Operational
Fibre Ethernet Broadband ? Operational
xDSL Broadband (ADSL, FTTC, EoFTTC, GEA) ? Operational
Core IP Network ? Operational
General ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Backhaul fibre maintenance May 26, 19:00 - May 27, 07:00 BST
One of our fibre providers has notified us of maintenance taking place to reroute fibre, which will cause the loss of one of our backhaul connections. This will mean a loss of resilience and possible network convergence during the works window. We apologise for any inconvenience if you are affected by these works.

More info:-

Description: - Outage required for 216f diversion between SSEET Joint Chambers 00325 & 03972.

This cable needs to be diverted due to a Bovis Homes housing development being built. The cable will be cut at the beginning of the outage window and we anticipate that the full requested window will be required, this is due to the fibre count of the cable.

Services will be restored as quickly as possible and all services will be confirmed.
Posted on May 11, 12:54 BST
Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021
Completed - The scheduled maintenance has been completed.
May 15, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:00 BST
Scheduled - A fault has been detected on the power system at Nuffield Industrial Estate pop. This will be replaced between 8am and 9am Sat 15th May. There will be a 5 to 10 min loss of service while this takes place. We apologise for any inconvenience.
May 14, 19:38 BST
May 14, 2021
Completed - The scheduled maintenance has been completed.
May 14, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 BST
Scheduled - We will be carrying out essential works to our core network during this maintenance, short outages are possible as traffic re-routes automatically during these works, causing brief periods of additional latency. The network should be considered "at risk" during these works.
May 7, 09:49 BST
May 13, 2021
May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.