Juice Broadband Status

All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational

Fibre Ethernet Broadband Operational

xDSL Broadband (ADSL, FTTC, EoFTTC, GEA) Operational

Core IP Network Operational

General Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 3, 2021

No incidents reported today.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

DC01 Core router maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 23:00 BST

Verifying - The router has now been recovered and has restarted. Traffic is returning to normal. An investigation will take place as to how why the router lockup caused connectivity issues.
We are now monitoring.
Jul 29, 22:34 BST

Update - Unfortunately during this work, the router has locked up, causing more downtime than envisaged. This is being worked on as a priorty to restore service. Apologies if you are impacted.
Jul 29, 22:24 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 22:00 BST

Scheduled - We will be under going maintenance on one of our core routers in DC01, R04. This will require a reboot. We will migrate traffic away from this router where possible to minimise impact, services traversing DC01 should be considered 'at risk' during the works window. We apologise if you are affected by these works.
Jul 26, 15:42 BST

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.