All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational
Fibre Ethernet Broadband Operational
xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA) Operational
FTTH & FTTP Business Operational
Core IP Network Operational
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 18, 2026

No incidents reported today.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Pottery estate FWA issue
Resolved - The faulty hardware has been replaced and service restored
Apologies if you were affected.
Sep 12, 17:04 BST
Update - Replacement parts have arrived on site and will be fitted shortly.
Sep 12, 16:07 BST
Update - engineer has been despatched
Sep 12, 08:41 BST
Identified - We are aware of an outage affecting the Pottery Industrial Estate FWA repeater on Ringwood Road, Poole. This is under investigation.
Sep 12, 07:18 BST

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Branksome Business Park, including Coy Pond and surrounding areas - issue
Resolved - Service has been stable since 5pm when the new equipment was confirmed online and all customers reconnected.
Sep 4, 19:23 BST
Update - We are still seeing issues with this site and working on a fix. Apologies if you are affected.
Sep 4, 15:49 BST
Update - Parts have been replaced and service restored. We are monitoring.
Sep 4, 14:43 BST
Identified - Unfortunately the issue has re-occurred, an engineer is being despatched to replace the affected parts.
Sep 4, 13:51 BST
Monitoring - A faulty switch has been identified, service is now restored and we are monitoring. Apologies if you were affected this outage.
Sep 4, 13:06 BST
Update - engineer despatched to site
Sep 4, 12:39 BST
Investigating - We are aware of an issue with service affecting Branksome Business Park, including Coy Pond and surrounding areas.
This is under investigation, updates to follow.
Sep 4, 12:33 BST
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