Juice Broadband Status

All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational

Fibre Ethernet Broadband Operational

xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA) Operational

FTTH & FTTP Business Operational

Core IP Network Operational

General Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 14, 2025

No incidents reported today.

Nov 13, 2025

DC03 - THN - Edge Network LNS Maintenance affecting ADSL, FTTP and SoGEA connections

Completed - The scheduled maintenance has been completed.
Nov 13, 23:55 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 GMT

Scheduled - We will be upgrading the firmware of broadband LNS edge routers which handle ADSL, FTTP, and SoGEA connections during this maintenance window. In addition we will enabling more capacity.

Customers will see brief (5-15mins) disconnections during the planned works window, hence carrying the work out during this maintenance window to minimise disruption and to ensure network stability.

We apologise if you are impacted by these works. If, once the work has completed you have no internet access, please power off and then power on your router. Please do not press the reset button.
Nov 10, 15:34 GMT

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.