Update - We have been advised that the power issue is being worked on and estimated to be restored this afternoon.
Aug 12, 2026 - 11:31 BST
Aug 12, 2026 - 11:31 BST
Identified - Power has been lost to one of our key sites for delivering connectivity to this area.
This site is on battery backup, with around 12-18 hours remaining. The power loss issue investigation is under way.
In the meantime should power not be restored and the battery becomes depleted, services in Kimmeridge and surrounding areas will be at risk of interruption and degradation.
If you are impacted by this issue please do not reboot your router or press the reset button.
We apologise if you are impacted by this issue - updates to follow.
Aug 11, 2026 - 20:04 BST
This site is on battery backup, with around 12-18 hours remaining. The power loss issue investigation is under way.
In the meantime should power not be restored and the battery becomes depleted, services in Kimmeridge and surrounding areas will be at risk of interruption and degradation.
If you are impacted by this issue please do not reboot your router or press the reset button.
We apologise if you are impacted by this issue - updates to follow.
Aug 11, 2026 - 20:04 BST
About This Site
Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com
Microwave Broadband
Operational
Fibre Ethernet Broadband
Operational
xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA)
Operational
FTTH & FTTP Business
Operational
Core IP Network
Operational
General
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance