All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational
Fibre Ethernet Broadband Operational
xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA) Operational
FTTH & FTTP Business Operational
Core IP Network Operational
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

DC06 UPS 'A' Maintenance Feb 7, 2026 08:00-16:00 GMT

The Riello UPS-A powering A-Feed to racks at DC06 in Poole is scheduled to have some preventative maintenance carried out.

During the works it will be required for the A-feed to be disconnected and / or bypass the UPS and be running from the mains, with the associated loss of UPS resilience for this feed. In the event of a power cut the A-feed will still be backed by generator but will lose power during the transition.

The B-Feed will remain backed-up by UPS-B and generator as usual, and as all racks are dual fed with 'A' and 'B' feeds no disruption is anticipated.

Posted on Jan 21, 2026 - 16:46 GMT
Jan 29, 2026

No incidents reported today.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 12:41 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:00 GMT
Scheduled - DC06 Datacenter will undergo a full load generator test on the below date.
This will involve simulation of a power failure to the site.
There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out.
Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.
In the unlikely event of a utility failure during the testing period, the load will already be on generator power and would be returned to mains service at the earliest opportunity.

Jan 21, 14:00 GMT
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Resolved - This incident has been resolved.
Jan 23, 17:27 GMT
Update - We are continuing to monitor for any further issues.
Jan 23, 13:55 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 13:55 GMT
Update - engineers are on site working on the fault.
Jan 23, 12:52 GMT
Identified - We are aware of an issue at at Pottery repeater causing degraded service in the immediate area. This is under investigation. Apologies if you are affected.
Jan 23, 11:53 GMT
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.