Monitoring - The carrier has confirmed that repairs have been completed on the circuit and all alarms cleared. We are monitoring the circuit for stability before we enable it for live traffic.
May 23, 2026 - 11:58 BST
May 23, 2026 - 11:58 BST
Identified - Unfortunately this issue has occured again this morning and would have caused a breif blip while traffic rerouted. Apologies if you were affected.
We have detected an issue with a link between DC02 and DC04 which is out of service, reducing our redundancy. The fault has been raised with the fibre provider. Traffic has rerouted via our other routes and except for unprotected services using this route service is unaffected.
May 23, 2026 - 10:55 BST
We have detected an issue with a link between DC02 and DC04 which is out of service, reducing our redundancy. The fault has been raised with the fibre provider. Traffic has rerouted via our other routes and except for unprotected services using this route service is unaffected.
May 23, 2026 - 10:55 BST
About This Site
Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com
Microwave Broadband
Operational
Fibre Ethernet Broadband
Operational
xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA)
Operational
FTTH & FTTP Business
Operational
Core IP Network
Operational
General
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DC06 Blackout and generator test May 26, 2026 10:00-14:00 BST
DC06 Datacenter will undergo a full load generator test on the below date.
This will involve simulation of a power failure to the site.
There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out.
Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.
In the unlikely event of a utility failure during the testing period, the load will already be on generator power and would be returned to mains service at the earliest opportunity.
Posted on May 19, 2026 - 09:11 BST
This will involve simulation of a power failure to the site.
There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out.
Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.
In the unlikely event of a utility failure during the testing period, the load will already be on generator power and would be returned to mains service at the earliest opportunity.
Posted on May 19, 2026 - 09:11 BST