All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational
Fibre Ethernet Broadband Operational
xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA) Operational
FTTH & FTTP Business Operational
Core IP Network Operational
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
DC06 UPS Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 17:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 09:00 GMT
Scheduled - The Riello UPS's powering A & B Feeds to racks at DC06 in Poole are scheduled to be inspected and serviced by specialist UPS contractors.

The UPS's will be worked on in turn, with 1 UPS being fully online and protected while the other is worked on. It may be required to bypass the UPS being worked on and the affected feed to be running from the mains , with the associated loss of UPS resilience. If this is required and in the event of a power cut the other feed will still be backed by generator but will lose power during the transition.

As all racks are dual fed with 'A' and 'B' feeds no disruption is anticipated.
Feb 7, 17:53 GMT
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
DC06 UPS 'A' Maintenance
Completed - The scheduled maintenance has been completed.
Feb 7, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 08:00 GMT
Scheduled - The Riello UPS-A powering A-Feed to racks at DC06 in Poole is scheduled to have some preventative maintenance carried out.

During the works it will be required for the A-feed to be disconnected and / or bypass the UPS and be running from the mains, with the associated loss of UPS resilience for this feed. In the event of a power cut the A-feed will still be backed by generator but will lose power during the transition.

The B-Feed will remain backed-up by UPS-B and generator as usual, and as all racks are dual fed with 'A' and 'B' feeds no disruption is anticipated.
Jan 21, 16:46 GMT
Loss of resilience - link down between DC03 <> DC04 (THN <> CLL)
Resolved - Our supplier located the damage earlier today, but it could only be accessed out of hours. They've now been able to perform the repair, and the failed link is back up again, this incident is resolved.
Feb 7, 10:45 GMT
Identified - We have a link down between DC03 <> DC04, the supplier is aware and repairs under way. This is not causing any operational issues, as there is a backup path however there is a reduction in resilience while this link is out of service.
Feb 6, 09:14 GMT
Feb 6, 2026
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

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