All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational
Fibre Ethernet Broadband Operational
xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA) Operational
FTTH & FTTP Business Operational
Core IP Network Operational
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

Branksome Business Park, including Coy Pond and surrounding areas - issue
Resolved - Service has been stable since 5pm when the new equipment was confirmed online and all customers reconnected.
Sep 4, 19:23 BST
Update - We are still seeing issues with this site and working on a fix. Apologies if you are affected.
Sep 4, 15:49 BST
Update - Parts have been replaced and service restored. We are monitoring.
Sep 4, 14:43 BST
Identified - Unfortunately the issue has re-occurred, an engineer is being despatched to replace the affected parts.
Sep 4, 13:51 BST
Monitoring - A faulty switch has been identified, service is now restored and we are monitoring. Apologies if you were affected this outage.
Sep 4, 13:06 BST
Update - engineer despatched to site
Sep 4, 12:39 BST
Investigating - We are aware of an issue with service affecting Branksome Business Park, including Coy Pond and surrounding areas.
This is under investigation, updates to follow.
Sep 4, 12:33 BST

Sep 3, 2026

Kimmeridge and surrounding areas at risk - essential works
Completed - The scheduled maintenance has been completed.
Sep 3, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 11:00 BST
Scheduled - Engineers will be carrying out essential maintenance on the site feeding Kimmeridge, Church Knowle and surrounding areas.

During these works, short outages are possible of 1-5mins during the works window. We apologise if you are impacted by these works.

If, once the work has completed you have no internet access, please power off and then power on your router. Please do not press the reset button.
Sep 1, 10:18 BST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Bmth-2-Bournemouth FWA, Central, Gardens at risk
Completed - The scheduled maintenance has been completed.
Sep 1, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 11:00 BST
Scheduled - Engineers will be working on power backup systems at this site, short interruptions (1-5mins) are possible while this essential work takes places.
We apologise if you are affected.
Sep 1, 09:20 BST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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