Juice Broadband Status

All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational

Fibre Ethernet Broadband Operational

xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA) Operational

FTTH & FTTP Business Operational

Core IP Network Operational

General Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

Purbecks - Sector Maintenance -Kingston, Harman's Cross, Woolgarston and surrounding areas.

Completed - The scheduled work has finished for the day. Unfortunately it could not be completed and will be rescheduled.
Jun 5, 15:37 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 10:00 BST

Scheduled - Our engineers will be performing a radio replacement on the Purbecks site during this works window.
As they need to climb the mast to do this, it needs to take place during daylight hours. Actual down time should be less than 1 hour during the works window and services at risk for the full time window.

This will affect customers connected to the 106 sector covering Kingston, Harman's Cross, Woolgarston and surrounding areas.

We apologise if you are impacted by these necessary works. If, once the work has completed you have no internet access, please power off and then power on your router. Please do not press the reset button.
Jun 1, 14:22 BST

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

DC06 Blackout and generator test

Completed - The scheduled maintenance has been completed.
May 26, 12:50 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 10:00 BST

Scheduled - DC06 Datacenter will undergo a full load generator test on the below date.
This will involve simulation of a power failure to the site.
There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out.
Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.
In the unlikely event of a utility failure during the testing period, the load will already be on generator power and would be returned to mains service at the earliest opportunity.
May 19, 09:11 BST

May 25, 2026

No incidents reported.