All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational
Fibre Ethernet Broadband Operational
xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA) Operational
FTTH & FTTP Business Operational
Core IP Network Operational
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 26, 2025

No incidents reported today.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025
xDSL connections emergency maintenance (FTTC, SoGEA, ADSL, and FTTP)
Completed - The scheduled maintenance has been completed.
Dec 20, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 22:00 GMT
Scheduled - Following the incident overnight with one of our backhaul connections, the fibre provider has advised they will be disconnecting the service to carry out repairs. This will cause connections to drop and reconnect a few times during the works, as traffic reroutes to another link. Apologies if you are affected, this limited disruption is required to carry out a permanent fix to avoid a further major service failure.
Dec 19, 16:06 GMT
Dec 19, 2025
DSL issue affecting some customers using SoGEA, ADSL
Resolved - The fibre issue has been resolved restoring service.
Dec 19, 09:43 GMT
Monitoring - We have seen a couple of hours of stable connectivity and continue to monitor.
Dec 18, 22:04 GMT
Investigating - Due to a fibre cut in London some customer sessions are not arriving, meaning intermittent or no service. This is being investigated urgently, and the cut fibre is also under repair. We apologise if you are impacted.
Dec 18, 19:41 GMT
Dec 18, 2025
Dec 17, 2025
DC06 Blackout and generator test
Completed - The scheduled maintenance has been completed.
Dec 17, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 10:00 GMT
Update - Rescheduled to 17/12
Dec 16, 07:36 GMT
Scheduled - DC06 Datacenter will undergo a full load generator test on the below date.
This will involve simulation of a power failure to the site.
There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out.
Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.
In the unlikely event of a utility failure during the testing period, the load will already be on generator power and would be returned to mains service at the earliest opportunity.
Dec 1, 13:00 GMT
Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

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