Juice Broadband Status

All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational

Fibre Ethernet Broadband Operational

xDSL Broadband (ADSL, FTTC, EoFTTC, GEA) Operational

FTTH & FTTP Business Operational

Core IP Network Operational

General Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

DC06 Generator maintenance and testing

Completed - This work has been completed successfully.
Oct 25, 11:37 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 08:00 BST

Scheduled - We would like to inform you that the data centre DC06 will be undertaking main generator servicing
25/10/2025

There is no planned service impact, this is an advisory note, as there will be reduced resilience to services within and transiting the facility whilst the maintenance is being carried out.

In the unlikely event of a utility failure during the service and testing period, the load will be held by the UPS system as per normal and secondary generator will operate until the main generator is brought back online.

Once the maintenance work is complete a blackout test will be performed to confirm all systems are operating as per specification.

Specialist Generator contractors will be on site to complete the scheduled maintenance, supervised throughout.

After servicing DC06 Datacenter will undergo a full load generator test.

This will involve simulation of a power failure to the site.

There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out. Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period. However, in the unlikely event of a utility failure during the testing period, the load will already be on the generators and would be returned to mains service at the earliest opportunity.
Oct 20, 11:07 BST

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.