In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 2025 - 10:00 GMT
Update - Rescheduled to 17/12
Dec 17, 2025 10:00-14:00 GMT
Scheduled - DC06 Datacenter will undergo a full load generator test on the below date.
This will involve simulation of a power failure to the site.
There will be no planned service impact, this is an advisory note, as there will be reduced resilience whilst the maintenance is being carried out.
Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.
In the unlikely event of a utility failure during the testing period, the load will already be on generator power and would be returned to mains service at the earliest opportunity.

Dec 17, 2025 10:00-14:00 GMT

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband Operational
Fibre Ethernet Broadband Operational
xDSL Broadband (ADSL, FTTP, EoFTTC, SoGEA) Operational
FTTH & FTTP Business Operational
Core IP Network Under Maintenance
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 17, 2025

Unresolved incident: DC06 Blackout and generator test.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Resolved - This incident has been resolved.
Dec 9, 12:22 GMT
Monitoring - A fault on a switch in DC07 has been resolved and service has returned to normal. We will be monitoring for further issues, but consider this a permanent fix. Apologies if you were affected.
Dec 9, 10:39 GMT
Update - The fault has been isolated to our DC07 site and an engineer has been despatched to investigate.
Dec 9, 10:12 GMT
Update - Investigation continues apologies if you are affected, we are working on the problem as a priority.
Dec 9, 10:00 GMT
Identified - We are aware of performance issues in Poole and surrounding areas, this is under investigation, updates to follow.
Dec 9, 09:07 GMT
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.