All Systems Operational

About This Site

Welcome to Juice Broadband network status page, here you can see the current status of the various systems that make up the Juice Broadband network. If you have an issue with your service, please call us on 01202 332331 or email support@juice-broadband.com

Microwave Broadband ? Operational
Fibre Ethernet Broadband ? Operational
xDSL Broadband (ADSL, FTTC, EoFTTC, GEA) ? Operational
FTTH & FTTP Business ? Operational
Core IP Network ? Operational
General ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DC07 / PAN UPS upgrade May 23, 2024 20:00 - May 24, 2024 01:00 BST
Due to expansion of equipment we will be replacing the UPS battery backup system at DC07 / PAN site, to give higher capacity and extended runtime. This should cause no interruption as all equipment is dual fed, however this site will have reduced resilience during the works.

Customers potentially at risk from these works:
FTTH/FTTP/SoGEA in Poole, Parkstone. FWA customers in Swanage and surrounding areas.

We apologise if you are impacted by these works.

Posted on May 16, 2024 - 10:39 BST
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 09:00 BST
Scheduled - Due to todays (13th May) poor weather the maintenance was not completed. This work will be completed in the below time window on the 14th May. The outages should be short below 20 mins. Apologies if you are affected.

We will be carrying out major upgrade works to the Kimmeridge Tower, affecting Kimmeridge and surrounding areas. During the works there will be a loss of service as the old equipment is removed from the tower, and new equipment installed.
Due to the nature of the work required, this has to take place during daylight hours, for safety reasons.

We apologise for any inconvenience caused by these necessary works.

May 13, 21:50 BST
May 13, 2024
Completed - The scheduled maintenance has been completed.
May 13, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 BST
Scheduled - We will be carrying out major upgrade works to the Kimmeridge Tower, affecting Kimmeridge and surrounding areas. During the works there will be a loss of service as the old equipment is removed from the tower, and new equipment installed.
Due to the nature of the work required, this has to take place during daylight hours, for safety reasons.

We apologise for any inconvenience caused by these necessary works.

May 9, 11:45 BST
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.